Shipping policy

At Lama Stones, we carefully pack every order to ensure your products reach you safely and securely.

Shipping Time

• Orders are generally processed within 1–2 business days.
• Delivery usually takes 3–7 business days depending on your location.
• Remote locations may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your order.
• Any free shipping offer will be mentioned on the website or during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation and tracking details through your registered contact information.

Delivery Delays

Delivery may occasionally be delayed due to weather, public holidays, courier issues, or circumstances beyond our control. We appreciate your patience in such situations.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. Lama Stones will not be responsible for delays or failed delivery caused by an incorrect or incomplete address.

Damaged Package

If your package arrives damaged, please contact us as soon as possible with clear photos/videos of the package and product so we can assist you.

Contact Us

For any shipping-related questions, please contact us through our Contact Us page.

Lama Stones — Natural Stones. Meaningful Energy.